Store Return & Exchange
Thank you for shopping with us. If you are not satisfied with your purchase, we offer free return and exchange services to ensure a hassle-free shopping experience.
Policy Terms
1. Return/Exchange Period:
All return/exchange requests must be made within 30days of receiving the product. Late requests will not be accepted.
2. Condition of Items:
* Items must be in their original condition, unused, with all original packaging and tags intact.
* Returns or exchanges for items that show signs of use or damage will not be accepted.
3. Non-Returnable Items:
* Clearance or promotional items
* Customized items
4. Return/Exchange Process:
* Contact our customer service team with your order number and reason for return exchange.
* Our team will guide you through the process and provide a prepaid return label (free shipping).
* Use the provided shipping service to return the item without any cost to you.
5. Refund Method:
* For returns, refunds will be processed within 7 business days after we receive and inspect the item.
* Refunds will be issued to the original payment method used during purchase.
6. Contact Us:
If you have any questions, please reach out to us via:
* Email: Lisamao73@gmail.com
. whatsapp +4407442229811