Shipping policy

Shipping Coverage

1. We provide worldwide shipping services. Some remote areas may not be serviceable. Please confirm your delivery area before placing an order.

2. If your location is not within our delivery range, we will notify you promptly and cancel the order.

Shipping Time

1. Processing Time:

Orders are processed and shipped within 1-3 business days (except during holidays or peak promotional periods).

2. Delivery Time:

• Domestic Shipping: 3-7 business days

• International Shipping: 7-21 business days (specific times depend on the destination and local logistics conditions).

3. Note: Delivery times are estimates and may be delayed due to weather, customs inspections, or other unforeseen circumstances.

Shipping Costs

1. Standard Shipping: Free standard shipping for orders 

2. Expedited Shipping: Expedited shipping is available at an additional cost, calculated based on the destination.

Tracking Services

1. A tracking number will be provided for all orders once shipped, allowing customers to track the status of their packages.

2. You can track your package through our website or the carrier’s official website.

Lost or Damaged Packages

1. If a package is lost or damaged during transit, please contact customer service within 48 hours of notification, and we will assist with the issue.

2. We are not responsible for compensation if the package is lost due to incorrect address information provided by the customer. Please ensure that the delivery address is accurate.

Contact Information

For any shipping-related inquiries, please contact our customer service team:

• Email: lisamao73@gmail.com